A proposal for Viva Motors Ltd · August 2026

You already won the hard part.

Luxury Car Dealership of the Year. NCBA Johari winner. Top five CEOs in the trade. Thirty-three thousand people who watch your deliveries. Celebrities collecting keys from your yard on Kiambu Road.

And then somebody goes looking for you online, and finds nothing they can buy from.

Checked on 17 August 2026

vivamotors.co.ke is not registered. Nobody owns it. Not you, and — more importantly — not a competitor, and not somebody who noticed your awards and decided to sit on it.

That is the cheapest thing in this entire document and the only one that is genuinely urgent. Claim it this week whether or not you ever hire me.

01

What you've already built — and why it's rarer than you think

Carwow is the most successful car business built on the internet in the last decade. Over 1,800 partner dealers, more than 40 manufacturers. Before any of that, they spent years and a great deal of money building one asset: an audience that trusted them. A YouTube channel where a man reviews cars honestly, so that when he later says "buy here", people do.

You have already built that. Thirty-three thousand followers, posting daily, real deliveries, real faces, real celebrities. In Kenyan terms that is exactly the same asset, and you built it without spending Carwow's money.

You have the audience Carwow had to buy. What you don't have is the machine they built at the end of it.

Everything below is that machine. Not a redesign — you have nothing to redesign. A place for thirty-three thousand people to actually go.

02

Three places the business is leaking money right now

None of these are about how Viva looks. They're about what happens after somebody decides they're interested.

LEAK 01Instagram is rented land

A post lives roughly forty-eight hours. A car you posted on Tuesday is invisible by Thursday. And thirty-three thousand followers is not thirty-three thousand people you can reach — Instagram decides who sees what, and the number keeps falling. You cannot export that list. You cannot message all of them. If the account is hacked, restricted or simply throttled next month, the entire top of your sales pipeline goes with it, and there is no version of it anywhere else.

LEAK 02You're invisible in the fastest-growing channel

43% of Kenyan car transactions in 2025 started online, and that share is growing about 8% a year. Right now, a buyer searching "Toyota Prado for sale Nairobi" or "car loan Kenya 90% financing" finds Autochek, Cheki, Jiji and Kai & Karo. They do not find Viva — because there is nothing to find. You compete for attention only in the one place where you already have attention. That's a ceiling, and you're sitting on it.

LEAK 03Every question costs a human being

Today the only route in is a DM or a WhatsApp. Price, mileage, "can I get finance?", "what's my old car worth?", "where is my import?" — each one costs a salesman five to twenty minutes, and only between eight and six. A serious buyer browsing at eleven at night gets nothing. Worse: none of it is recorded. Nobody at Viva can tell you how many people asked about the Prado last month, which car generates the most interest, or which leads were never answered at all.

You are running a multi-million-shilling operation on a channel you don't own, a phone you can't search, and numbers nobody can see.
03

The website: be findable, be credible, start the conversation

Let me be honest about what a website is for, because plenty of people will tell you otherwise. Nobody in Kenya buys a five-million-shilling car in a browser. Anyone selling you an online checkout is selling you a feature you'll pay for and nobody will use.

The website's job is narrower and far more valuable: have the first four conversations without a human, so your salesman only handles the fifth — the one that closes.

The one feature that matters most

Every car on the site shows a monthly figure, not just a price. Autochek does this in Kenya and it is the single most effective thing on their listings, for a simple reason:

"KES 4,100,000" is a wall. "From KES 66,780 a month" is a conversation.

Your buyer does not shop by price. He shops by what he can carry each month. The calculator on the mockup's vehicle page is real — drag the deposit and the term and watch it move. It's a proper reducing-balance calculation, the way NCBA and Equity actually quote.

Today
  • Stock lives in posts that expire
  • Price only, no monthly figure
  • Every spec question asked by hand
  • Finance explained on the phone, differently each time
  • No Google presence at all
  • Awards mentioned in a bio nobody reads twice
With the site
  • Permanent, filterable stock — by budget per month
  • Monthly payment on every single car
  • Full spec, KEBS status, duty, NTSA on the page
  • Finance written down once: banks, terms, documents, timeline
  • Found by people searching who've never heard of you
  • Awards and celebrity deliveries laid out as proof

Two details that sound small and aren't. Every enquiry form is three fields — name, phone, when suits you. Industry testing consistently shows cutting a dealer form to three fields lifts lead volume by around a third, on the same traffic. And every vehicle has a WhatsApp button that opens a message with the car already written into it, so the buyer never has to explain which one he means and your salesman never has to ask.

04

The webapp: the part nobody else in Nairobi is building

This is what you asked for when you said the app should do more, and it's where the real value is. A website shows cars. This runs the dealership. It has two sides — what your customer signs into, and what Dennis and Edwin sign into — and they're the same system. Both are clickable in the mockup.

What your customer gets

My Garage. Saved cars, compared side by side. A saved car is a named human with a phone number attached to a specific vehicle — intent that today exists only inside somebody's DMs, where it can't be counted or followed up.

Alerts. "You saved a Harrier. The price just dropped." "Three SUVs under five million landed this week." This is how you use thirty-three thousand people more than once. Instagram shows a post to a slice of them for two days; an alert list is yours, permanently, and reaches everyone who asked to hear from you.

Pre-qualification. Eight questions, documents uploaded once, an indicative ceiling before he's even chosen a car. This is where your deals die today — a buyer decides on something, then spends three weeks chasing payslips and a bank letter, and goes cold. Collect it early and calmly, and the paperwork stops being the reason he walks away.

Trade-in valuation. He photographs his old car and gets a firm number, valid seven days. Note what this really is: people who would never fill in a contact form will happily photograph their car to find out what it's worth — and that request tells you both what he owns and what he's ready to spend.

Import tracking — and I'd build this one first. A fresh import takes six to ten weeks. Right now every one of those weeks produces anxious phone calls a salesman has to answer. Instead: a page showing purchased → loaded → vessel → Mombasa → KEBS → duty → NTSA → handover, with photographs at each stage. It kills the "where is my car" call, and — this is the part I'd bet on — he screenshots it and sends it to his friends, because waiting becomes something to show off instead of something to worry about. That is free marketing generated by paperwork you already do.

After the sale. Service reminders, insurance renewal, a referral link that pays him. The cheapest sale a dealership ever makes is the second one to the same person, and right now nothing in the business remembers a customer once the car leaves the yard.

What Viva gets

The inventory manager — the feature the whole project stands on. A salesman photographs a car in the yard on his phone, types the details, publishes. Live on the website in about three minutes. Sold? One tap, gone.

Dealer websites don't die of bad design. They die of stale stock. If adding a car means phoning a developer, the site is dead within ninety days — and I've seen it happen enough times to say it plainly.

The lead inbox. Every enquiry from every channel — Instagram, TikTok, WhatsApp, the website, Google — in one list, assigned to a named person, with a stage. In the mockup, two leads are deliberately shown unassigned and ageing. That's the point of the screen: today those two are sitting unread in somebody's personal WhatsApp and nobody in the business knows they exist.

The finance pipeline. Which application is at which bank, at which stage, for how many days. You work with several banks and track all of it in somebody's head. A stalled application is a sale quietly expiring, and the only way to catch it is to be able to see it.

The import board. Dennis updates a consignment's stage once; the customer's tracking page updates itself. The customer-facing magic costs nothing extra because it's a by-product of work the yard already does.

The numbers. Which cars get views but no enquiries — those are priced wrong. Which get no views — those have bad photographs. How long each unit has been sitting, because stock ageing is the largest silent cost in any dealership. Which salesman actually closes.

The website makes Viva findable. The webapp makes Viva measurable.
05

Four things I'm recommending we don't build

You should judge a proposal by what it refuses as much as by what it promises. Each of these would be easy to sell you and would waste your money.

An online checkout. Nobody buys a car this expensive in a browser here. Deposits online, yes, eventually. Full purchase, no.

An App Store app — not yet. The webapp works on every phone, needs no download, and updates the instant we change it. A native app is a second product with a second cost and a review queue. Revisit it when there's a reason, not because it sounds impressive.

An AI chatbot pretending to be a person. Your entire advantage is that a real person answers, and that the person knows cars. Automate the paperwork, not the relationship.

A blog nobody writes. You already produce more content daily than most agencies produce in a month. The site pulls your Instagram in — it doesn't demand new work from you.

06

How it gets built

Four phases. Each one is live and earning before the next begins. If you stop after the first, the first still works — you are never left holding half a thing.

Phase 1
Weeks 1–3

The shopfront

Domain claimed and secured. The website: stock, filters, vehicle pages with monthly payments, three-field enquiry, WhatsApp with the car pre-filled, the finance page, the awards and proof. Google Business Profile properly set up so "car dealers Kiambu Road" shows Viva with photos, hours and directions.

Outcome — findable on Google, credible on arrival, converting to WhatsApp.
Phase 2
Weeks 4–7

The engine room

The inventory manager and the lead inbox. Viva takes control of its own stock from a phone in the yard, and every enquiry from every channel lands in one place with an owner and a stage.

Outcome — the site never goes stale, and no lead is lost again.
Phase 3
Weeks 8–11

The customer's account

My Garage, alerts, finance pre-qualification with document upload, trade-in valuation. The bank pipeline on the staff side.

Outcome — 33,000 followers become a list Viva owns and can reach at will.
Phase 4
Weeks 12+

Ownership

Import tracking for customers and the consignment board for staff. Service and insurance reminders, the referral scheme, and the numbers dashboard.

Outcome — the buyer stays a customer after the car leaves the yard.

If you want the phases reordered, they can be. Import tracking is technically Phase 4 but it's the feature I'd be most tempted to pull forward, because it's the one your competitors would find hardest to copy and your customers would talk about most.

07

What I need from you

Short list. Everything else is my problem.

Register vivamotors.co.ke this week
Independent of everything else here. It costs very little and it is currently unprotected.
Fifteen to twenty real cars
Photos, prices, mileage, year, spec. The stock in the mockup is invented — yours replaces it exactly as it is.
Your real finance terms
Which banks, actual minimum deposit, typical rate and tenor. The figures on the mockup are plausible, not yours.
The awards in high resolution
Certificates or photographs. They're your strongest proof and they deserve better than a bio line.
One WhatsApp number for leads
A business number the site sends everyone to — not a personal phone that leaves when a salesman does.
One person who owns the inventory manager
Whoever it is, they need ten minutes of training and the authority to publish. This single decision determines whether the project survives its first year.

The mockup is the product.

What you've been clicking through isn't a picture of a website. It is the website, running. The filters filter. The calculator calculates properly. The webapp switches between your customer's view and your salesman's. Nothing here is a placeholder except the cars themselves and the finance figures — and those are placeholders on purpose, waiting for your real ones.

We don't start again. We finish. Your stock goes in, your terms go in, your domain points at it, and it's live.

Take your time with this. Send it to one or two people whose judgement you trust. When you're ready, the list above is where we start, and we can talk about what each phase costs when we speak.

See the site Open the webapp Browse the stock

— Moseti

Where the numbers come from

Kenya used-car market size and the 43% online-transaction share — Mordor Intelligence, Kenya Used Car Market outlook.
KEBS eight-year import age limit and Euro IV requirement — Kenya Bureau of Standards.
Carwow's dealer and manufacturer counts — Carwow company reporting, late 2024.
Monthly-payment display on listings — observed on Autochek Kenya, August 2026.
Three-field enquiry forms and trade-in tools as lead sources — published dealership conversion-rate research, 2026.
Viva's awards, services, location and contact details — Viva Motors' own Instagram profile and public business listings, read 17 August 2026.
Domain availability — public DNS lookup, 17 August 2026.